Job Description


Pay Range: $15.00 per hour

This position makes and confirms guest reservations and may assist with travel information, such as points of interest, restaurants, rates, and other services.

Essential Duties and Responsibilities:

  • Plans itineraries, and accommodation details, and computes room rates, using schedules, rate books, and computers.
  • Makes and confirms reservations for accommodations, using telephones, faxes, mail, and computers.
  • Prepares customer invoices, and accepts payments.
  • Answers inquiries regarding such information such as schedules, accommodations, procedures, and policies.
  • Assembles and issues required documentation such as itineraries.
  • Determines whether space is available on travel dates requested by customers, and assign requested spaces when available.
  • Informs clients of essential travel information such as travel times and transportation.
  • Performs other special projects and duties assigned. 

Skills/ Requirements 

  • High School Diploma or GED or six (6) months of experience in a call center/customer service setting. Hotel Reservations/front desk experience preferred.
  • Must pass a pre-employment drug/alcohol test and agree to maintain a Drug-Free Workplace as a condition of employment.
  • Must pass a full background check to be certified/licensed prior to employment.
  • Must be able to work in a smoking environment. 

Important Notes 

As a condition of employment, all new hires must pass the following:

Pre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test, but excludes marijuana for non-safety sensitive positions.

Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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